Thunder Board for Windows  FAQ
February  1995

The following document contains 11 questions. Many of these are 
answered by Media Vision technicians on a daily basis.

Media Vision is committed to providing  technical support.
Please feel free to contact us via any of the following methods.



Compuserve:	GO MEDIAVISION

BBS:		(510)  770 - 0527
		24 lines
		24 hr. / day
		14.4k baud and downward compatible
		Z - Modem recommended


Tech support 541-882-1177  or 900-555-1133  


If you need to contact Technical Support, please have 
the following information ready:

Customer ID #__________
The ID # is provided to you during your first call.

Multimedia Product purchased
Date of purchase
Name and version of Multimedia Software installation disk
Type of computer (386, 486, etc.)
Operating system and version (MSDOS, PCDOS, OS/2)
Memory (RAM) installed (2 MB, 4 MB, etc.)

Other devices in your system and their IRQ, DMA, and I/O addresses
if relevant to the problem or call.
Bus mouse
Scanner
Sound Card
CD-ROM drive
Fax/modem
Game card
MIDI device
Video Capture card
Other


1. WHAT ARE THE LATEST DRIVERS FOR THE THUNDER 
BOARD FOR WINDOWS?
2. I AM GETTING THE ERROR MESSAGE, "NO DSP HARDWARE 
DETECTED."
3. TBTEST REPORTS NO CARD FOUND.  WHAT CAN I DO TO 
CORRECT THIS?
4. WHAT ARE ALL OF THE POSSIBLE ERRORS THAT TBTEST 
MIGHT REPORT?
5. DO I NEED TO LOAD ANY DOS DRIVERS TO ACCESS SOUND 
BLASTER COMPATIBILITY WITH THE THUNDER BOARD FOR WINDOWS?
6. IS THE THUNDER BOARD FOR WINDOWS COMPATIBLE 
WITH ANY OTHER SOUND CARDS?
7. CAN I USE THE SET BLASTER STATEMENT WITH THE 
THUNDER BOARD FOR WINDOWS CARD?
8. WHAT ARE THE CHANGES THAT ARE MADE TO MY SYSTEM 
FILES AFTER I INSTALL THE THUNDER BOARD FOR WINDOWS CARD?
9. WHAT IS THE DEFAULT MIDIMAPPER SET UP FOR THE 
THUNDER BOARD FOR WINDOWS CARD?
10. I AM RECEIVING THE ERROR, "DUPLICATE DEVICE DRIVER 
VTBD.386 IN SYSTEM.INI."  HOW DO I FIX THIS?
11. CAN I CONNECT A CD-ROM DRIVE TO THE THUNDER BOARD 
FOR WINDOWS CARD?


1.  What are the latest drivers for the Thunder Board for Windows?
The latest drivers for the Thunder Board for Windows can be found 
on the Media Vision BBS as well as Compuserve.

The filename is TBWIN.EXE

2.  I am getting the error message, "No DSP hardware detected."
PLAYFILE may report this error on 386 or lower machines.  The only 
failure is in the test procedure, the card is functional.
3.  TBTEST reports no card found.  What can I do to correct this?
If the motherboard chipset shares DMA1, then board needs to be 
modified by Media Vision.  Please contact the Media Vision Technical 
Support department for an RMA for your card.The error from TBTEST will be as follows.I/O address is XXXIRQ is XNULLNull indicates that TBTEST cannot find the sound card DMA.
4.  What are all of the possible errors that TBTEST might report?
The possible error conditions include:

(0010)	Thunder Board I/O Error. Hardware Not Found!

	a,  This problem will occur if the Thunder Board is not
	properly seated in its slot.  Check the Thunder Board
	to be sure it is squarely and evenly seated, and be sure 
	the Thunder Board bracket is securely fastened with a
	bracket screw.

	b,  It is also possible that the I/O address being used by 
	the Thunder Board conflicts with another device in your 
	system.  Refer to the hardware installation guide for
	instructions on how to identify and set the I/O address 
	for the Thunder Board.

(0020)	Different Hardware Found. Thunder Board Not Detected!

(0031)	Unable to identify the IRQ generated from the Thunder Board!

	This condition will occur if the jumpers used to set the IRQ
	for the Thunder Board are not correctly set.  Check your
	Thunder Board to be sure that the shunts are squarely seated
	on the jumper that corresponds to the IRQ that you would like
	to use.

(0032)	Unable to identify the IRQ generated from the Thunder Board!

	This condition will occur when the IRQ setting being used by 
	the Thunder Board conflicts with another device in your 
	system.  Refer to the hardware installation guide for
	further instructions on how to modify or set the IRQ for
	the Thunder Board. 

(0041)	Unable to perform DMA transfers to/from the Thunder Board!

	This condition will only occur if the DMA circuitry used for
	transferring data and from the Thunder Board has failed.  If
	this error message is displayed	contact your authorized
	Thunder Board dealer, or Media Vision Technical Support

5.  Do I need to load any DOS drivers to access Sound Blaster 
compatibility with the Thunder Board for Windows?
No.  The card is completely hardware configurable.  There are no DOS 
drivers for the Thunder Board for Windows.

6.  Is the Thunder Board for Windows compatible with any other 
sound cards?
Yes.  The Thunder Board for Windows is both Sound Blaster 
and Adlib compatible.

7.  Can I use the SET BLASTER statement with the Thunder Board for 
Windows card?
Yes. The SET BLASTER statement creates the DOS environment 
variable for any software that uses the BLASTER variable to provide 
Sound Blaster support.  This can be entered on the command line, 
AUTOEXEC.BAT, or any other batch file.

Here is the default line:

	SET BLASTER=A220 D1 I5 T3

Parameters

A	Port address for Sound Blaster
D	DMA for Sound Blaster
I	IRQ for Sound Blaster
T	Type of Sound Blaster, 3 for SB.

8.  What are the changes that are made to my system files after I install 
the Thunder Board for Windows card?
Here are the changes that are made to your SYSTEM.INI:

[boot]
sound.drv=mmsound.drv
drivers=mmsystem.dll

Other than the optional SET BLASTER statement in the 
AUTOEXEC.BAT, these are the only changes that are made to your system.

9.  What is the default Midimapper set up for the Thunder Board for 
Windows card?
The default MIDI Setup is for Ad Lib on channels 13 through 16.

If you need to edit the MIDIMAPPER setup (in the Control Panel).  
Here's how:

1)  Double-click on Control Panel (in the Main group).
2)  Double-click on MIDIMAPPER.
3)  Click on NEW.  A dialog box will come up.
4)  Enter "Music1" in the name field.
5)  Click on OK.  A grid will now come up.
6)  In the center column, channel 13, titled "PORT NAME," click once 
on [None] to bring down a list of available MIDI sound sources.
7)  Select "Adlib"  This selection uses the sound card to 
create the MIDI sound for MIDI channel 1.
8)  Repeat steps 6 and 7 for MIDI channels 14-16.
9) Click on OK.  When prompted to save the changes, click on YES.
10) Click on the CLOSE button located near the right hand side of the 
Midimapper window.

Now you are all set to play MIDI sounds through your sound card.

10.  I am receiving the error, "Duplicate device driver VTBD.386 in 
SYSTEM.INI."  How do I fix this?
1)  Edit the SYSTEM.INI file
2)  Look in the [386Enh] section of the file for the lines,
	device=vsbd.386
	device=vtbd.386
3)  REMark out with semicolons the line,
	;;device=vsbd.386
4)  Save the SYSTEM.INI.  Restart Windows.

11.  Can I connect a CD-ROM drive to the Thunder Board for Windows card?
No.  The Thunder Board for Windows card does not support CD-ROM drives.

